Kia ora!. Due to COVID-19 Level 2 restrictions being in place we will be following Ministry of Health guidelines including social distancing and hygiene. As always, the safety and wellbeing of our customers, team members and communities is our top priority.
We want to assure you that we’re taking the necessary precautions and following Ministry of Health guidelines to operate safely. This includes recording details and monitoring the number of visitors coming in to our facility.
To manage physical distancing during Level 2, we are taking the following steps:
• Our 2pm Shark Feeding keeper talk in the oceanarium has been cancelled (due to difficulty maintaining distancing in tunnel during the event)
• Our physical penguin encounters have been cancelled
• Monitoring physical distancing during our Penguin Keeper talks and Pania Reef feeding.
• Additional cleaning of benches and tables.
• Monitoring the use and reducing the number of restrooms open.
• Reducing certain products available in our café.
• Cashless payments
Our team are looking forward to seeing you, however if you’re feeling unwell, please hold off your visit until your symptoms clear. We would love to see you, but we must ensure the safety of our community and staff.
5 March 2021
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